How this website handles personal information.

Who we are

SMNEURAL LLC is a limited liability company formed in Wyoming. Its business address is 15442 Ventura Blvd., Ste 201-3094, Sherman Oaks, California 91403, United States. SM Neural is a brand of that company. This policy does not publish a registration number, telephone number, or email address, because those details are not provided here.

What this policy covers

This policy covers personal information processed through the SM Neural website. When you follow a link to a product website, including try-rankai.com, or to any other site, that destination’s own privacy policy applies. Creating an account, starting a trial, or paying for a plan happens on the product website, not on this one.

Information this website processes

You can read this website without creating an account. This website does not offer checkout.

The categories of information are:

• Technical log data generated when the site is requested, such as IP address, date and time, the page requested, referring address, and browser or device type. The hosting system records this data to operate and protect the site.
• Correspondence you choose to send by mail to the business address. We use that correspondence to read and respond to it, and we keep it for that purpose.
• If a contact form is offered on this website, the form asks for your name, email address, an optional company name, a topic, and a message. A hidden field is used only to reject automated submissions. The message is sent to the delivery service configured for the site so it can be read and answered. This website does not keep its own database copy of the message. The IP address may be used briefly to limit repeated submissions. Do not include sensitive personal information in a message.

This website does not ask for government identifiers, payment card numbers, precise location, health information, or account passwords. It does not build a marketing profile from your visit.

Cookies and similar technologies

This website does not use cookies for analytics, advertising, or storing preferences. The Cookie Policy explains that practice. A product website you open from here may set its own cookies.

How information is used

Information described above is used to:

• operate, secure, and troubleshoot the website;
• understand whether pages load and where a request failed;
• read and answer correspondence sent to the company;
• limit automated or abusive submissions if a form is offered;
• comply with law and respond to lawful requests.

We do not sell personal information. We do not share it for cross-context behavioral advertising. We do not use it to train a public advertising audience.

Who receives information

Hosting and infrastructure providers process technical logs on our behalf so the site can be served. If a contact form is offered, the configured delivery service receives the inquiry so it can be read. We may disclose information if the law requires it, or to protect the site, the company, or other people from harm or misuse. We do not sell mailing lists.

How long information is kept

Server logs are kept for a limited period needed to operate and secure the site, and then deleted or overwritten in the ordinary course of running the service. Mail we receive is kept as long as needed to handle the matter and any related record. We do not keep a separate customer database for visitors of this website.

Security

We use reasonable administrative and technical measures appropriate to a public informational website, including encrypted transport. No method of transmission or storage is perfectly secure, and we do not promise that it is.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, write to the business address and we will delete it.

California residents

This section uses the meanings in the California Consumer Privacy Act, as amended by the California Privacy Rights Act. It applies to California residents.

In the preceding 12 months, the personal information this website may have processed is limited to identifiers, such as an IP address in a server log or a name and email address if you write to us or use a contact form, and internet activity, such as the pages requested. We do not sell personal information. We do not share it for cross-context behavioral advertising. We do not use or disclose sensitive personal information for purposes that give rise to a right to limit that use.

Subject to the exceptions in the statute, a California resident may request that we:

• disclose the categories and specific pieces of personal information we collected;
• correct inaccurate personal information;
• delete personal information;
• opt the resident out of a sale or share, which we do not conduct.

Send the request by mail to the business address above. Include your name, the state of your residence, and enough detail for us to find the information. We will verify the request by matching it to information we already have. An authorized agent may submit a request with proof of authorization. We will not discriminate against you for exercising these rights. Because this website has no account, we will respond to the mailing address you provide, or as the law otherwise permits.

Residents of other states

If the privacy law of your state gives you a right to access, correct, delete, or appeal a decision about personal information, you may send that request by mail to the business address. We will honor a right that applies to this website and to the information we actually hold.

Visitors from outside the United States

The company and this website are operated from the United States. If you visit from another country, information described in this policy may be processed in the United States, where the protection rules differ from those in your country.

Changes

If this policy changes, the new version will be posted on this page with a new effective date. The version posted here is the one that applies to the website.

How to contact us

Privacy requests and questions about this policy go by mail to SMNEURAL LLC, 15442 Ventura Blvd., Ste 201-3094, Sherman Oaks, California 91403, United States.